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Privacy Policy

How we collect, use, and protect your information

Last Updated: December 2025

BestCouch Australia ("we," "us," or "our") operates the website www.bestcouch.com.au (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Contact us through our contact form
  • Participate in surveys or promotions
  • Leave comments on our articles

This information may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view and links you click
  • Time and date of your visit
  • Time spent on pages

Use of Cookies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small text files placed on your device that help us provide a better user experience. We use cookies for:

  • Essential cookies: Required for the Site to function properly
  • Analytics cookies: Help us understand how visitors interact with our Site
  • Advertising cookies: Used to deliver relevant advertisements and track affiliate conversions

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

How We Use Your Information

We use the information we collect to:

  • Send you our newsletter (if subscribed)
  • Respond to your enquiries and provide customer support
  • Improve our Site and content
  • Analyse usage patterns and trends
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

Affiliate Disclosure and Third-Party Links

BestCouch Australia participates in affiliate marketing programs, including the Amazon Services LLC Associates Program. This means we earn commissions from qualifying purchases made through affiliate links on our Site.

When you click on affiliate links, you may be redirected to third-party websites (such as Amazon.com.au). These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites.

Google Analytics

We use Google Analytics to analyse the use of our Site. Google Analytics collects information about your use of the Site through cookies. The information collected is used to compile reports and help us improve the Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Make a complaint about our handling of your information

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BestCouch Australia
Email: privacy@bestcouch.com.au
Website: Contact Form

For complaints about our handling of your personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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Affiliate Disclosure: As an Amazon Associate I earn from qualifying purchases. Product prices and availability are accurate as of the date/time indicated and are subject to change.